Communication Skills Needed for Sales Success

March 30th, 2018 by

Being successful in the world of sales can require a lot of different skills. One of the more important sets of skills revolves around communication. Since this is so important, there is communication training for sales teams. Effectively communicating with your clients and potential buyers and sellers can make a big difference for your business. Here are some of the top communication-based skills that you should be working on.

Paying full attention is something that many people could work on, whether they are in sales or not. You may have started to notice during a conversation that your mind begins to wander, thinking about something you still need to do or some other topic entirely. You may not be brought back to the conversation until after the person you are speaking with has noticed your mind drifting. This could be bad for sales because it tells your clients and business partners that you are not interested in them, even if you are.

Another skill taught during communication training for sales teams is active listening. It is very similar to paying full attention, but there are some differences. Active listening means not just waiting for your turn to speak or thinking about what you are going to say next while the other speaker is still talking to you. Pay attention to what is being said and make sure that your responses add to the conversation instead of just making it about what you want to say.

Being able to read body language can also be very important in the sales world. You want to be able to know the context of the conversation beyond what is just being said. Being able to tell whether or not the other speaker in the conversation is pleased can help you adjust the conversation as needed. Controlling your body language is also important because sometimes we don’t want to let on when we are annoyed or impatient with others. Our body language can often convey things that we don’t want the other person to know.

There are several skills that go under the broad category of communication and mastering communication is one of the steps to mastering sales. That is why communication training for sales teams can be so important. Everyone has something that they could work on to make their communication skills better. So, taking a class to do so could be beneficial for you no matter what kind of work you are in.

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How Couples Therapy Can Save Your Sales Goals

March 5th, 2018 by

Most experts agree that good communication is a major factor in building healthy relationships. Rules that therapists teach to help couples build insight can also apply to salespeople wanting to connect with their customers on a deeper level. Unfortunately, when it comes to customers, some companies miss seeing the value of communication training for sales teams. When your sales force learns and applies some rules of healthy discourse, you might be surprised at the positive results.

Schedule a Good Time to Talk

Customers and salespeople normally have very busy lives. To focus on the benefits discussed in the sales pitch, both parties should have clear minds and be free from distractions. Listening is a skill that salespeople can use to uncover vital clues to meeting customer needs. It is difficult, however, to converse when the prospect cannot concentrate fully. To remove this block, salespeople can ask to schedule a time when they can be together uninterrupted.

Honesty is the Best Policy

Few things hamper understanding more than insincerity. Customers do not usually want the salesperson to recite a brochure. They would normally much rather have their reps affirm them as human beings. For customers to express their needs honestly, they generally must fully believe what the salesperson tells them. Building a real relationship can be hard work, and it normally takes willingness from both parties to speak authentically. To be successful, the salesperson can develop the habit of eliminating pat answers and learn to speak from the heart.

Strive for Meaningful Solutions

To make it for the long haul, customers and salespeople will likely need to enjoy shared gains from the partnership. When sales managers convey the often-unintuitive truth that making the immediate sale is not the only goal, real growth has a chance to occur. The customer is normally looking for meaningful solutions to problems, not just a quick fix. The salesperson can help the process by being sensitive to these needs and working primarily on building long-term accord.

Communication training for sales teams can help instill some of these concepts in the minds of salespeople. Managers, salespeople, and customers sometimes have difficulty learning the value of long-term affiliation. Untrained sales people have done much to strain the confidence of many customers, and as a result, trust issues tend to crop up early on in the exchange. However, with the proper coaching and the right attitude, both parties can make remarkable progress. The customer and salesperson relationship does not have to be a high-pressure battle between two adversaries. With a little effort, this wholly human part of the business can become a positive and nurturing experience.

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3 Ways a Motivational Speaker Can Help Your Business Succeed

January 31st, 2018 by

There is a connection between success and mentality. Employees who have a positive outlook can help your business achieve its goals. By the same token, negative mindsets can undermine employee morale. In either case, an attitude motivational speaker provides the right spark for cultivating a company culture that benefits everyone.

Gain a Fresh Perspective

Businesses must adjust to a marketplace that is constantly evolving. Although change is inevitable, people, in general, resist it. If there is a resistance to growth and development in your workplace, it can lead to stagnation. Sometimes employees get stuck in their routines or their comfort zones. This can stifle your company’s ability to remain competitive. An outside expert can ignite their imagination and get them thinking outside the box. Often, it is easier for employees to receive new ideas from a third-party such as a motivational speaker. They are more open to exploring innovative strategies, adapting new technology or utilizing a new workflow system. This is exactly what you need when your company has goals ranging from increasing referrals to building confidence. That leads to selling more and gaining market share.

Improve Teamwork

One of the biggest challenges a business faces is getting everyone on board behind the company’s goals. Business is a team sport. There is no success unless everyone works together. A professional speaker knows how to communicate the vision in a way that reignites employee enthusiasm and reinforces their commitment to the mission. This can result in better teamwork and improved productivity. Additionally, the orator can leave a lasting impact on the workplace long after the speech is delivered.

Reinforce the Vision

Your company has a vison. Even under the best circumstances, workers can lose sight of the big picture. While you can send emails or post flyers reminding them of the vision, hiring a speaker is more effective. There is nothing quite like a skilled, experienced orator who knows how to excite and inspire people. Hiring a speaker for a company event can help change the way employees do their work. No longer will they view what they do as just a job but rather as an essential part of a worthy mission. This approach reminds them of how important they are to the organization’s success.

An attitude motivational speaker is an excellent choice for a variety of corporate events. Whether you are conducting training or holding a sales conference, an experienced keynoter can set the right tone. Call today and learn more about gaining a long-term, competitive edge for your company.

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January 11th, 2018 by

Some people are natural communicators and others may require time and effort to hone their interpersonal skills. Regardless of the type of communicator, many of us could benefit from a little guidance and might want to consider a communication skills keynote speaker for assistance. Here are some tips which could be applied daily, whether it’s at home or on the job, and you can begin using them immediately.

Neutral Tone

Keeping a neutral tone in our choice of words and voice inflection is just as relevant to verbal communication as it is to the written word. Keeping emotions out of a conversation is a good habit, especially in the workplace. But, it could also have its benefits at home. You don’t want to derail a conversation with emotion. So, to avoid losing sight of a point you are trying to make, keep the tone of your voice neutral and avoid verbal landmines.

Courteous Listener

As anxious as you might be to express your thoughts in a conversation, don’t let a desire for instant gratification cause you to interrupt the other person. Practice courteous listening and give the other speaker a chance to talk. This shows you are interested in the other person and you are more likely to avoid any misunderstandings.

No Interruptions

When you’re fully engaged in a conversation, you aren’t rushing to express your thoughts. You are giving yourself time to absorb and process the messages that are being exchanged. At the same time, you’re given a chance to assess the speaker’s state of mind and respond in an appropriate tone.

One Topic at a Time

Keeping to a single topic at a time in a conversation indicates an organized mind. By focusing on one idea at a time, you are more likely to be understood and accomplish the goal of the discussion. It’s also less confusing to listeners when you complete a thought before going onto the next.

Appropriate Body Language

Body language covers a range of postures and gestures that can be as powerful as words. As with your conversational tone, keep a neutral physical presence and maintain a comfortable distance between speakers. It could be difficult, but try to avoid facial expressions that could communicate negativity.

Master Communicator

Like any skill, mastering interpersonal communication abilities is a process. We could start by focusing on a neutral conversational tone, listening courteously, avoiding interruptions, keeping to one topic at a time, and monitoring body language. In addition to these suggestions, a communication skills keynote speaker can also be helpful in cultivating appropriate interpersonal skills.

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January 11th, 2018 by

A leadership keynote speaker can serve as a powerful contributor to your corporate function. To leverage the impact a keynote speaker could offer to your group, you’ll want to align your event’s purpose with the speaker. There are numerous reasons for hosting an event and each one affects the type of presentation a speaker gives. As you and your guest speaker prepare for the engagement, know the goal you seek to achieve with your event and consider how it correlates with the keynote speech. You might consider one of the following four categories as a possible premise for your next corporate function.

Create a Mindset

Your company might be unveiling a new corporate image, or maybe it’s just a new year, and you want to set a certain mood. This type of presentation can establish a tone for the overall meeting and likely help you to prepare the audience mentally for a mindset you seek to generate among the attendees. If you have a specific theme, innovation for example, that you’d like reinforced, a presentation featuring the idea can set the tone you envision for the function.

Activate Interest

You’re announcing a product rollout and you want to raise excitement around the idea. Meetings focused on interest awareness serve as an opportunity to inform employees and generate enthusiasm for the new endeavor. This is an opportunity to rally employees around a specific cause and motivate them to get excited and supportive of a new company product or initiative.

Motivate Productivity

A leadership keynote speaker can be an influential catalyst to inspire employee productivity and performance. There are numerous reasons to host a motivational meeting. Yet, the message is universally focused on infusing a positive and excited workforce which is eager to play a role in the company’s success.

Industry Expertise

In circumstances where industry-specific insight is warranted, a company might feature a leadership keynote speaker who can speak knowledgeably on a topic. Advice and insight from an industry expert are more likely to be accepted and valued. It could also offer a perspective that could impact workforce performance.

Ready to Plan

Planning a corporate meeting could be a daunting process. However, if it’s approached with manageable activities, it could be less of a challenge. Selecting the type of function to host can be the first step. Whether your goal is to create a mindset, inspire employees, motivate performance, or inform, your next actions could fall into place more easily as you plan a function.

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